This website, www.mauhurtikarudraksha.com ("Website"), is owned and operated by Medhaavi Digital LLP (LLPIN: AAS-0388, GSTIN: 23ABNFM6135E1ZD) — hereinafter referred to as "Mauhurtika Rudraksha" or the "Company" — having its registered office at 38, Pumarth Meadows, Manglaya Sadak, Indore 453771, M.P., India. Please read this Privacy Policy carefully before using the Website.
Mauhurtika Rudraksha (hereinafter referred to as "mauhurtikarudraksha.com", "the Website", "the Site", "we", "us" or "our") is committed to ensuring compliance with applicable privacy laws in the countries where our products are distributed. The protection of your personal data is of paramount importance to us. As such, we conduct our business in strict adherence to the data privacy and data security laws applicable in each respective jurisdiction where our products are distributed.
This Privacy Policy is intended to inform you about the types of personal data we collect from you, how such personal data may be used and disclosed, how you may control its use, and the measures we take to protect your personal data when you use or access the Website and the services offered on it.
This Privacy Policy is published in accordance with Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, which require publication of a privacy policy for the collection, use, storage and transfer of sensitive personal data or information.
User Consent
This Privacy Policy, which may be updated or amended periodically (without prior intimation or approval), outlines the types of information collected from users — including personal identification details, contact information, birth details, and any forecasts or predictions made based on the information provided. It also explains how such information is used in connection with the services provided on the Website.
By accessing and using the Website, you acknowledge that you have read, understood and expressly consent to the terms of this Privacy Policy. If you do not agree with any of the terms outlined herein, you are advised not to use this Website.
Your continued use of the Website constitutes your unconditional consent to the collection, maintenance, use, processing and disclosure of your personal and other information in accordance with this Privacy Policy. This Privacy Policy should be read in conjunction with the applicable Terms & Conditions and any other policies provided on the Website.
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including but not limited to information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information."
We collect Device Information using the following technologies:
- Cookies — data files placed on your device or computer that often include an anonymous unique identifier.
- Log files — track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- Web beacons, tags and pixels — electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you including your name, billing address, shipping address, payment information, email address and phone number. For the purposes of this Privacy Policy, the term "Personal Information" refers to both Device Information and Order Information that we collect from you.
How We Use Your Personal Information
We use the Order Information collected to fulfil orders placed through the Website (including processing payment information, arranging shipping, and providing invoices and/or order confirmations). Additionally, we may use Order Information to:
- Communicate with you regarding your orders and enquiries;
- Screen orders for potential risk or fraud;
- In accordance with your preferences, send you information, updates or advertisements related to our products or services.
Advertisement
We may use your information to provide product and service updates, newsletters and other communications by email if you have provided your prior consent or we are otherwise permitted to do so under applicable law. You can opt out at any time by unsubscribing.
Statistics & Research
We may use your information to create anonymous, aggregated statistics about the use of our products and services, which we may share with third parties and/or make available to the public.
Product / Services Improvement
We may use your information to improve and enhance existing products, services and applications and to develop new offerings, recommendations, advertisements and other communications, and to learn more about customer preferences in general.
Reviews & Content
Where you have uploaded product reviews, comments or content to our Website and made them publicly visible, we may link to, publish or publicise these materials elsewhere, including in our own advertisements.
Device Information
We may use Device Information to screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Sharing Your Personal Information
The user hereby represents and confirms that the information provided to the Website is authentic, correct, current and updated. The Website and its entities shall not be responsible for the authenticity of the information the user provides. The user shall be personally liable and indemnify the Website for the breach of any provision.
We may employ third-party entities and individuals to facilitate our services (e.g. maintenance, analysis, audit, marketing and development). These third parties have limited access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for other purposes. All approved third-party providers go through an extensive data-protection compliance vetting process and are bound by all relevant data-privacy laws, terms of confidentiality, non-disclosure agreements and this Privacy Policy.
We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information, or to otherwise protect our rights.
Newsletters
By subscribing to our newsletter you agree to receive email from us. The aim of the newsletter service is to keep customers and visitors updated about new launches, offers and information about our products and/or company. Subscription is not mandatory.
Frequency
The frequency of newsletter issues will be at most 2 per month.
Limited Liability
We reserve the sole right to either modify or discontinue the newsletter at any time with or without any prior intimation. We reserve the sole right to remove users/visitors from our newsletter, without prior notice and/or reasoning — for example any subscriber deemed registered with fake data and/or any user who violates our Terms & Conditions.
Double Opt-in
As part of the registration process, all subscribers are required to confirm their email address. You will receive an email containing a link, which you must click to verify your email address and confirm your intention to subscribe.
Do Not Track
Please note that we do not alter our Website's data-collection and usage practices when we see a Do Not Track signal from your browser.
Your Rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that it be corrected, updated or deleted. To exercise this right, please contact us through our official mail ID. If you are a non-European resident, we process your information to fulfil contracts we may have with you (for example when you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.
Data Retention
When you place an order through the Site, we will retain your Order Information for the purpose of processing and fulfilling your order, unless and until you request us to delete such information. You may request deletion at any time, subject to applicable legal obligations and retention requirements.
Minors
The Website requires users visiting and using the services to be 18 years of age or older; however some service information is accessible to children under 18 as well. The Website is not designed or intended to be attractive to children under 14, and no personally identifiable information of children below 14 is collected knowingly.
If you are under 14 years of age, please do not use any of the services provided by the Website at any time or in any manner.
If it comes to the knowledge of a parent regarding sharing of any information of a child under the age of 14, please contact the Website immediately. We will take appropriate steps and delete the data from the Website's systems.
We may update this Privacy Policy periodically to reflect changes in our practices, or for other operational, legal or regulatory reasons. Any updates will be effective upon posting on the Site.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us at mauhurtika@gmail.com or by mail using the details below: