This website, www.mauhurtikarudraksha.com ("Website"), is owned and operated by Medhaavi Digital LLP (LLPIN: AAS-0388, GSTIN: 23ABNFM6135E1ZD), hereinafter referred to as "Mauhurtika Rudraksha", "the Company", "we", "us" or "our", having its registered office at 38, Pumarth Meadows, Manglaya Sadak, Indore 453771, M.P., India. Please read these Terms & Conditions carefully before using the Website. Your use of the Website constitutes your unconditional acceptance of these Terms.
1. Acceptance of Terms
By accessing, browsing or using the Website in any manner, you agree to be bound by these Terms & Conditions, the Privacy Policy, the Shipping Policy and the Refund & Return Policy. If you do not agree with any part of these Terms, you must not use the Website.
2. Eligibility
Use of the Website is available only to persons who can form legally binding contracts under the Indian Contract Act, 1872. Persons who are minors (below 18 years of age), un-discharged insolvents etc. are not eligible to use the Website. If you are a minor, you may use the Website only under the supervision of a parent or legal guardian who agrees to be bound by these Terms.
3. Account Registration
To purchase products, you may be required to register an account with accurate, current and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorised use or security breach.
4. Products, Pricing & Availability
- All products listed on the Website are natural, handcrafted spiritual items. Colour, size, mukhi structure and surface texture may vary slightly from images shown due to the organic nature of Rudraksha.
- All prices are listed in Indian Rupees (INR) unless otherwise specified, and are inclusive/exclusive of applicable taxes as stated at checkout.
- We reserve the right to modify prices, discontinue products or limit order quantities at our sole discretion without prior notice.
- In the event of a pricing error, we reserve the right to cancel any order placed at the incorrect price and issue a full refund.
5. Orders & Payment
Placing an order on the Website constitutes an offer to purchase, which the Company may accept or reject at its sole discretion. Payment must be received in full before an order is dispatched (except for approved Cash on Delivery orders). We accept payments via Credit/Debit Card, Net Banking, UPI, wallets and approved third-party payment gateways. All transactions are secured via industry-standard encryption; however, we are not responsible for delays or failures caused by the payment gateway or your bank.
6. Shipping, Returns & Refunds
Shipping timelines, delivery, returns, exchanges and refunds are governed by our separate Shipping Policy and Refund & Return Policy, which form part of these Terms.
7. Intellectual Property
All content on the Website — including text, graphics, logos, product images, videos, marks and software — is the exclusive property of Medhaavi Digital LLP or its licensors and is protected by Indian and international copyright, trademark and other intellectual-property laws. You may not copy, reproduce, republish, upload, post, transmit or distribute any material from the Website without our prior written permission.
8. User Conduct
You agree not to use the Website to:
- Violate any applicable law, regulation or third-party right;
- Upload or transmit any harmful, obscene, defamatory, infringing or unlawful content;
- Attempt to gain unauthorised access to any portion of the Website, other accounts, or connected systems;
- Interfere with, disrupt or place unreasonable load on the Website's infrastructure;
- Use any robot, spider, scraper or automated means to access the Website without our express written permission.
9. Spiritual Products Disclaimer
Rudraksha, gemstones and other spiritual products offered on this Website are meant for spiritual, religious and cultural purposes. Any references to astrological, planetary, wellness or metaphysical benefits are based on traditional Vedic beliefs and are not intended as medical, psychological or financial advice. Individual results and experiences may vary. These products are not a substitute for professional medical treatment, diagnosis or consultation.
10. Third-Party Links
The Website may contain links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies or practices of any third-party websites or services. You access such websites at your own risk.
11. Disclaimer of Warranties
The Website and all products, information and services provided through it are offered on an "as is" and "as available" basis without warranties of any kind, whether express or implied. To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, title and non-infringement.
12. Limitation of Liability
To the fullest extent permitted by law, in no event shall Medhaavi Digital LLP, its directors, employees, agents or affiliates be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits, revenue, data or goodwill, arising out of or in connection with your use of the Website, whether based on warranty, contract, tort or any other legal theory. Our aggregate liability in respect of any claim shall not exceed the amount actually paid by you for the specific product giving rise to such claim.
13. Indemnity
You agree to indemnify, defend and hold harmless the Company, its affiliates, directors, officers, employees and agents from and against any and all claims, liabilities, damages, losses and expenses (including reasonable legal fees) arising out of or in any way connected with your use of the Website, your breach of these Terms, or your violation of any law or third-party right.
14. Modifications
We reserve the right to modify, amend or update these Terms & Conditions at any time without prior notice. Changes become effective immediately upon posting on the Website. Your continued use of the Website following any such change constitutes acceptance of the revised Terms.
15. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or in connection with these Terms or the use of the Website shall be subject to the exclusive jurisdiction of the competent courts at Indore, Madhya Pradesh, India.
16. Contact
For any questions or concerns regarding these Terms & Conditions, please contact us at mauhurtika@gmail.com or +91-9009231652.